Application support, technical support and on-demand hosting for your Oracle Hyperion environments

Concentric’s Managed Services include best practice application support, technical support and on-demand hosting for your Hyperion Enterprise, Hyperion Financial Management, Hyperion Planning and Hyperion Essbase environments. Free up your key resources, reduce risk and keep in step with change. Ensure the availability of your critical business applications.

The value of our Support and Maintenance -

Programme Benefits to the CFO:

• A tailored service at an agreed fixed cost
• Enhance the availability and performance of business and critical applications
• Accomplish more with limited resources by augmenting your administrative team with Concentric Solutions expertise
• Decrease operation risk by virtue of reduced reliance on key people
• Remote access technology reduces the need for more costly on-site consulting assistance and allows our wider consulting team to contribute domain expertise to support issues
• Performance monitoring proactively identifies technical environment constraints
• Consulting development packages can be embedded at advantageous cost

Benefits to the Administrator:

• Increase your in-house administrator expertise with our ongoing knowledge transfer
• Gain access to consultants with proven business domain knowledge and technical expertise
• Rapid resolution of problems leading to increased productivity
• Support in developing change management processes
• Avoid additional technical support cycles by speaking directly with experts
• Quarterly application reviews ensure compliance with best practices

Benefits to the Users:

• Proactive resolution of system problems
• Highly available optimally performing applications

We provide an award-winning service based on the proven knowledge of our Managed Services team.  Our support packages offer an effective means of de-risking your Hyperion environment at a predictable cost. Contact us today for best practice Hyperion support. Oracle Certified. Oracle Specialised.  Call 0203 411 0140