Concentric is pleased to report excellent growth in demand for our Application Support and Managed Services.
In just 12 months, our list of Support customers running Oracle EPM technology has doubled resulting in new staff joining our Managed Services team. Hyperion Enterprise, Hyperion Financial Management, Hyperion FDM, Hyperion Planning and Hyperion Essbase are all supported from our London offices.
We believe that our use of innovative technology and our flexible approach addresses changing market needs. We reduce risk around your reliance on in-house support functions. We enable faster adoption of new technology avoiding the challenges that divert critical resources from their primary business roles.
David Irwin, Technical Services Director, Concentric Solutions said “Clients expect a personal level of proactive care. We invest time in understanding their business processes, technical environment and Hyperion models. We then tailor a package to match their support needs. This can comprise application support, house-keeping and maintenance, critical period cover, database administration, technical performance monitoring through to full application outsourcing and hosting. It is much more than just product support.”
He continues “Our Managed Services customers have access to a pool of highly skilled, vendor trained, certified consultants. This provides clients with a real-world insight to best practices."
For more information call +44(0)203 411 0140
or email: email@example.com